Return Policy
You may return new, unopened products sold and fulfilled by Dawn Kitchen & Bath Products, Inc. for a full refund within 30 days upon delivery of order (returns after 30 days of delivery are subject to a 15% restocking fee). Products should be returned in their original packaging. Dawn will pay for the return shipping costs only if the return is a result of our fault. If you receive a faulty product and need to exchange it for the same product, please contact our customer service via phone, fax, or e-mail to request a replacement. If you would like to exchange a product for a different one, please first return the original product to our location at 27688 Industrial Blvd., Hayward, CA 94545 and then place a new order.
PARTIAL REFUNDS WILL BE GIVEN TO:
- Most of the items that are returned more than 30 days after date of delivery
- Any item not returned in the condition it was delivered
- Any item that has obvious signs of use
- A 15% restocking fee will apply to any opened item or items returned more than 30 days after date of delivery.